This 10-minute presentation will introduce the rationale behind and methods associated with the LGBT certification of the health care sector that RFSL offers. One of the pillars of the health care sector is to treat everyone equally. However, treating everyone in the same manner sometimes means that lesbian, gay, bisexual and transgender (LGBT) patients receive worse treatment than others.
It is therefore important that the health care sector has knowledge of how professional treatment is controlled by gender and sexual orientation norms. The health care sector is also a workplace for many people, and it is not only patients who benefit from LGBT competency.
Employers, employees, and trade union representatives all have different roles and can contribute to creating a good working environment for everyone— provided that LGBT competency exists. An official LGBT certification is received following extensive education in LGBT issues, analysis and revision of standards and policies, and quality control through, for example, clearly formulated follow-up plans. This certification can then be used for marketing and will be continuously renewed provided the institution continues to meet the certification’s criteria. LGBT certification from RFSL is a way to clearly demonstrate that the institution actively works strategically from an LGBT perspective to offer a good working environment to employees and respectful treatment of patients. Through certification, an organisation not only gains the knowledge and tools necessary for continued work, but also receives a highly visible stamp of approval that systematic work is being carried out.
Conflict of Interest: None disclosed
Financial Support/Funding: None disclosed
Recorded at the World Association of Sexual Health XIXth Congress and recorded, Sweden, June 2009